Legal notice
Last Updated: July 23, 2026
Welcome to CharmCraft.store. This Legal Notice explains the legal information governing the use of our website, products, services, intellectual property, communications, and business operations. By accessing or using CharmCraft.store, you acknowledge that you have read and understood this Legal Notice together with our Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy (if applicable), and all other policies published on our website. If you do not agree with any part of these notices, you should discontinue using our website and services.
CharmCraft.store is an independently operated online retail business specializing in decorative accessories, keychains, phone charms, bag charms, handcrafted-style accessories, acrylic pendants, crochet decorations, retractable key holders, and other lifestyle products. We strive to present accurate product information and provide a safe, enjoyable shopping experience for customers around the world.
Business Information
Business Name: CharmCraft.store
Business Address: 2390 Rue de Ryde #206, Montréal, QC H3K 1S5, Canada
Email: support@CharmCraft.store
Phone: (905) 850-8400
Our online store is powered by Shopify, which provides the e-commerce infrastructure that allows us to display products, process orders, and operate our online business. Shopify is not the seller of products available on CharmCraft.store. All questions relating to products, orders, refunds, shipping, warranties, or customer service should be directed to CharmCraft.store.
All content displayed on this website, including but not limited to text, graphics, page layouts, website design, icons, product descriptions, logos owned by CharmCraft.store, branding elements, illustrations, photographs created by or licensed to us, and other materials, is protected by applicable intellectual property laws. No part of this website may be copied, reproduced, republished, distributed, modified, translated, transmitted, displayed, stored, or otherwise used for commercial purposes without our prior written permission.
Any trademarks, company names, logos, product names, character names, or other intellectual property belonging to third parties remain the property of their respective owners. References to third-party brands, compatibility, inspiration, or licensed products do not imply ownership, sponsorship, partnership, endorsement, or affiliation unless expressly stated.
Certain products sold through CharmCraft.store may feature artistic styles inspired by popular culture, animation, fashion, or contemporary design trends. Where applicable, product titles, descriptions, and images are intended solely to identify the appearance or style of the product offered. Customers are responsible for ensuring that any purchase complies with local intellectual property regulations applicable within their jurisdiction.
We make every reasonable effort to ensure that all information presented on our website is accurate and up to date. However, occasional typographical errors, pricing mistakes, technical inaccuracies, inventory discrepancies, image variations, or specification updates may occur. We reserve the right to correct any such errors without prior notice, including after an order has been submitted where permitted by applicable law.
Product photographs are provided for illustrative purposes. Because of differences in monitor settings, lighting conditions, photography, manufacturing batches, handmade production methods, and material characteristics, the actual appearance of a product may differ slightly from the images shown online. Such differences do not necessarily indicate a manufacturing defect.
Measurements, dimensions, weights, and specifications published on our website are approximate unless expressly stated otherwise. Small variations resulting from manual measurement or normal manufacturing tolerances are considered acceptable.
Availability of products displayed on CharmCraft.store is subject to inventory levels. We reserve the right to discontinue products, modify product designs, adjust specifications, limit quantities, restrict sales by geographic region, or refuse orders where necessary to comply with legal obligations, supplier limitations, inventory shortages, fraud prevention measures, or business requirements.
All prices displayed on CharmCraft.store are subject to change without prior notice. While every effort is made to maintain accurate pricing, errors may occasionally occur due to technical issues or administrative mistakes. If a pricing error materially affects an order, we reserve the right to cancel the affected transaction and issue an appropriate refund where required.
Customers are responsible for providing complete and accurate billing, shipping, and contact information when placing an order. CharmCraft.store is not responsible for delivery failures, delays, additional shipping costs, or returned shipments resulting from incorrect information supplied during checkout.
Estimated shipping and delivery times published on our website are provided for convenience only. Delivery dates cannot be guaranteed because international shipments may be affected by customs inspections, transportation delays, carrier disruptions, severe weather, public holidays, security procedures, government regulations, or other circumstances beyond our reasonable control.
International customers may be required to pay customs duties, import taxes, brokerage fees, or other government-imposed charges. Unless otherwise stated during checkout, these charges remain the responsibility of the customer. CharmCraft.store has no control over customs decisions or fees imposed by local authorities.
Returns, refunds, exchanges, damaged products, cancellations, and replacement requests are governed exclusively by our published Return & Refund Policy. Customers are encouraged to review that policy carefully before making a purchase. No statement contained within this Legal Notice modifies the terms of our Return & Refund Policy unless expressly required by applicable law.
The information provided on CharmCraft.store is intended for general shopping purposes only and should not be interpreted as professional legal, financial, technical, commercial, safety, or medical advice. Customers should seek qualified professional advice where appropriate before relying upon information published on this website.
To the maximum extent permitted by applicable law, CharmCraft.store makes no representation or warranty that the website will operate without interruption, that all content will always remain available, or that the website will be completely free from technical errors, viruses, malware, security vulnerabilities, or other harmful components. Although we implement reasonable security measures, no internet-based service can guarantee absolute security.
Users agree not to misuse the website by attempting to gain unauthorized access, interfere with website operations, introduce malicious software, conduct automated scraping, submit fraudulent information, impersonate another individual, abuse promotional programs, or engage in any unlawful activity while using our services. We reserve the right to suspend or terminate access where misuse is reasonably suspected.
To the fullest extent permitted by law, CharmCraft.store shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our website or products. This limitation includes, without limitation, loss of profits, business interruption, data loss, loss of goodwill, loss of opportunity, or other economic damages resulting from website use, delayed shipments, product availability, technical failures, or circumstances beyond our reasonable control. Nothing contained within this Legal Notice excludes liability that cannot legally be excluded under applicable consumer protection legislation.
Customers remain responsible for complying with all applicable laws governing the importation, possession, and use of products purchased from CharmCraft.store within their own country or jurisdiction. We make no representation that products offered on this website are appropriate or lawful in every location worldwide.
Any customer reviews, comments, suggestions, testimonials, photographs, or other content voluntarily submitted to CharmCraft.store may be used by us for customer service, marketing, website improvement, or promotional purposes, provided such use complies with applicable privacy laws. By submitting such content, customers confirm that they possess the necessary rights to share it and that the content does not infringe the rights of any third party.
Privacy and protection of customer information are important to us. Personal information collected during the ordering process is used solely for purposes including order fulfillment, customer support, payment processing, fraud prevention, legal compliance, and communication regarding purchases. Information is handled in accordance with our applicable privacy practices and relevant legal requirements.
Our website may contain links to third-party websites, payment providers, social media platforms, shipping carriers, or external services for customer convenience. These third-party websites operate independently of CharmCraft.store, and we are not responsible for their content, availability, privacy practices, terms, products, or services. Access to third-party websites is at the user's own discretion.
These Legal Notices shall be governed by the applicable laws of the Province of Québec and the federal laws of Canada applicable therein, without limiting any mandatory consumer rights available under the laws of the customer's place of residence. If any provision of this Legal Notice is determined to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
CharmCraft.store reserves the right to revise, modify, update, or replace this Legal Notice at any time without prior notice in order to reflect changes in business operations, website functionality, legal requirements, product offerings, or industry practices. The updated version will become effective immediately upon publication on our website unless otherwise required by law. Continued use of the website following publication of changes constitutes acceptance of the revised Legal Notice.
If you have any questions regarding this Legal Notice or require additional legal or customer service information, please contact us using the details below:
CharmCraft.store
2390 Rue de Ryde #206
Montréal, QC H3K 1S5
Canada
Email: support@CharmCraft.store
Phone: (905) 850-8400
We appreciate your trust in CharmCraft.store and remain committed to providing a secure, transparent, and reliable shopping experience for every customer. Our goal is to combine charming products with professional service while maintaining compliance with applicable laws and recognized e-commerce standards.